i) What are cookies?

Cookies are small text files with relevant information that are downloaded onto the user’s access device (computer, mobile phone/smartphone, or tablet) through the browser when a website is visited by the user.

The use of cookies not only enables the website to recognize the user’s device the next time he/she visits it, but also improves the operation and experience of this website.

The cookies used by the Entities on their websites do not collect personal information that could identify the user. They only process and keep general information, namely the form or place of origin of the users’ access and the way that they use Group’s websites, among other aspects.

The cookies only keep demographic data and information related to the users’ preferences.

The users may, at any time, through their browser, decide to be notified of the reception of cookies, and may block their entry into their system. However, it should be highlighted that rejection of the use of cookies on the Group’s websites could result in precluding access to some of their areas and not permitting the entire browsing experience on Group’s websites.

ii) What are cookies used for?

Cookies are used to help determine the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing, and eliminating the need to repeatedly enter the same information.

iii) What type of cookies do we use?

Each cookie used has a function and an expiry date. Regarding function, the cookies used may be:

Essential cookies – Some cookies are essential to access specific areas of the Entities’ websites. These enable browsing website and using their applications, such as access to secure areas of Group’s websites through login. Without these cookies, the services requiring them cannot be made available.

Functional cookies – These cookies enable remembering the user’s preferences relative to browsing on Group’s website. Accordingly, the users do not need to reset and personalize it each time they visit it.

Analytical cookies – These cookies are used to analyze the way that the Entities websites are used, enabling the highlighting of articles or services that could be of interest to the users, the monitoring of the websites performance, and knowledge of which are the most popular pages, what is the most effective method of links between pages or to determine the reason why some pages are receiving error messages. These cookies are used for purposes of creation and statistical analysis only, and never collect information of personal nature. This means that the Group can provide a high-quality experience by personalizing its offer and rapidly identify and correct any problems that may arise.